Bookshop Manager Posting

The Given Bookshop is a cherished gathering place in the heart of Pinehurst, offering a warm browsing experience and supporting the Given Memorial Library and Tufts Archives through the sale of donated, gently-used books. Operated by the Given Tufts Foundation, the Bookshop plays an essential role in fostering community connection, lifelong learning, and a love of reading.

The Bookshop shares its historic home—The Outpost—with a popular local coffee shop. The Outpost was originally built by the federal government as Pinehurst’s post office and remains one of the Village’s most beautiful and beloved landmarks. Preserving the character of this unique building is central to the Foundation’s mission, and the Bookshop Manager will help ensure that it continues to thrive as a lively, welcoming space for all who visit.

We are seeking a part-time Bookshop Manager to lead daily operations, engage our enthusiastic volunteer community, and nurture The Outpost as a vibrant cultural and social hub. A deep appreciation for books, community engagement, and the special spirit of Pinehurst will be valuable assets in this role.

The Bookshop Manager oversees the daily operations of the Given Bookshop and leads a large team of dedicated volunteers. This is a hands-on, community-facing role ideal for someone who enjoys fostering positive relationships, working in a dynamic retail-style environment, and contributing to the cultural vibrancy of Pinehurst. The Manager also serves as the day-to-day liaison with the coffee shop. The Bookshop Manager reports directly to the Chair or President of the Foundation’s board, and works collaboratively with the Foundation’s Executive Director and the volunteer Bookshop Committee.

Bookshop Operations & Customer Experience

• Manage daily Bookshop functions, ensuring a warm, organized, and welcoming environment for customers.

• Maintain effective point-of-sale and cash handling processes; reconcile daily receipts.

• Support exceptional customer service and promote a positive community experience.

• Coordinate store hours, opening/closing duties, and schedule adjustments as needed.

Collaboration with Coffee Shop Tenant

• Maintain a strong, positive working relationship with the staff and management of the coffee shop subtenant.

• Support coordination of shared spaces.

• Work cooperatively to enhance the shared customer experience for visitors to both the Bookshop and the coffee shop.

Inventory Management

• Oversee receipt, evaluation, pricing, sorting, and shelving of donated books.

• Maintain attractive, well-organized displays.

• Coordinate responsible disposal or donation of unsellable items.

• Periodically review inventory quality and make improvements as needed.

• Maintain a list of the Bookshop’s physical assets.

Volunteer Leadership

• Lead and support a dedicated volunteer team, fostering a warm, respectful, and collaborative environment.

• Work with the Volunteer Coordinator to manage volunteer scheduling, onboarding, and training.

• Provide day-to-day support and guidance to volunteers, assist with POS and operational tasks, and address questions or concerns as they arise.

Facilities & Stewardship of The Outpost

• Maintain The Outpost as a clean, safe, and inviting public space that honors its historic character.

• Coordinate building services, cleaning supplies, and repairs; serve as point of contact for facility-related needs.

• Act as keyholder and primary contact for building emergencies.

• Maintain and update Google files.

• Demonstrate sensitivity to The Outpost’s historical significance and architectural features, ensuring its beauty is preserved for future generations.

Community Engagement & Promotion

• Serve as an ambassador for the Bookshop, The Outpost, and the Foundation.

• Collaborate with staff and volunteers to promote the Bookshop in the community and highlight book donations, volunteers, and special moments.

• Identify opportunities for community partnerships, author events, themed displays, or other small-scale promotional activities that strengthen engagement.

• Maintain and update Bookshop communications, including website content, social media, and other public facing materials.

• Demonstrated experience in retail operations, volunteer coordination, community-facing roles, or related fields.

• Strong organizational and interpersonal skills; ability to lead with warmth, respect, and enthusiasm.

• Comfort with POS systems, basic technology, and routine financial reconciliation.

• Experience managing or coordinating events or hospitality operations preferred.

• Sensitivity to the stewardship of a historic property and appreciation for its preservation.

• A love of books and a genuine appreciation for the Pinehurst community are essential assets.

Part-time position, approximately 20–25 hours per week with flexible scheduling. Pay range $20 to $22 per hour, commensurate with experience. Opportunities to contribute meaningfully to a beloved cultural institution in the heart of Pinehurst.